Where can I find the EFM Accessibility Counter?
The Accessibility Counter is located at the south entrance of the Gropius Bau.
For specific questions regarding the EFM locations, visitors can contact .
An Accessibility Shuttle can be requested by calling +49 30 2099556692.
Accessibility at the EFM
Below you will find an overview of the general services we offer, as well as detailed information on the accessibility of the EFM venues.
This page is a work in progress and will be updated regularly as we continue to gather information. We are aware that it does not yet provide the comprehensive overview we aim for; however, we are making every effort to continuously improve the accessibility of the EFM for all visitors and guests.
We therefore encourage you to check this page regularly for updates. Should you have specific questions that are not addressed in our FAQs, please do not hesitate to contact us directly.
Accessibility Scorecard - Help us to improve!
We would like to encourage you to fill in the Accessibility Scorecard as this data is crucial in the process of making your experience at the EFM as pleasurable and accessible as possible.
The Accessibilty Scorecard is provided by FWD-Doc in collaboration with the Film Festival Alliance, 1in4Coalition and the Film Event Accessibility Working Group.
It usually takes about 15 minutes to complete.
Contact
Accessibility
Berlinale Awareness Team
Visitors with specific questions regarding accreditation please contact
Related Sites
Frequently Asked Questions
Are all EFM screening auditoriums wheelchair accessible? If not, is there a way for wheelchair users to get access to those films?
All screening facilities of the EFM are wheelchair accessible with the exception of the Cinemobile and CinemaxX 2.
Please find the overview on all cinemas and studios here.
Are there any EFM events, venues, parts of venues that are not wheelchair accessible? If so, which ones?
All EFM venues are wheelchair accessible, except for the former Producers Hub, which will again be used for similar purposes.
For all other venues where accessibility was not part of the original infrastructure, ramps will be available on-site to ensure wheelchair access.
Are there wheelchair charging options at any EFM venues? If so, which ones?
There will be charging stations at our main venues: Gropius Bau, Marriott, Documentation Centre for Displacement, Expulsion, Reconciliation as well Berlinale Service Center and CinemaxX. Each location will have designated areas equipped with power plugs and international adapters.The power stations will be clearly marked on our signage to make them easy to locate. Find all charging stations on our Map & Venues website.
Do you have a list of the type or surfaces outside venues (cobble stone, brick, no sidewalk, etc.)?
Unfortunately we do not have a map or list like that but we would recommend wheelmap (app & website-map) that contains this type of information. This app is open source based and is continuously improved and updated in real time.
Are there any venues that require waiting outside? If so is there a way to wait in the lobby?
Waiting outside is not required at the EFM's venues. At our main venues such as Gropius Bau, Marriott, Documentation Centre for Displacement, Expulsion, Reconciliation as well Berlinale Service Center and CinemaxX the wheelchair accessible entrance is right next to the main entrance and there is also no waiting required in order to access the building through that entrance.
What is the process to get a support person credentialed?
You can request an accreditation for your accompanying person that will be free of charge through our accreditation department.
Is there accessible transportation between venues?
We provide a dedicated vehicle for wheelchair users. This year, the accessibility vehicle operates as an additional EFM shuttle service and must be ordered in advance. To request a ride, please inform a colleague at the Accessibility Counter at the south entrance of the Gropius Bau or any regular Info Counter. Alternatively, you can call +49 30 25920 692 to request a wheelchair-accessible shuttle directly. Please allow a short waiting time until the shuttle arrives.
According to the opening hours of the European Film Market (EFM), from Thursday, February 12, to and including Wednesday, February 18, 2026, from 9 AM to 8 PM.
Are there any venues that lack wheelchair accessible restrooms? If so, which ones?
Most of our locations and event venues do have wheelchair accessible restrooms.
Do you provide sign language interpreters for the deaf and hard of hearing visitors and guest?
All EFM Industry Programme events in the Event Hall of the Documentation Centre* will feature closed captions both on-site and online.
A monitor displaying captions will be located on the left side of the Event Hall. We encourage participants who benefit from this service to sit in the front rows or seek assistance from the admissions staff.
For event VoDs, captions can be activated directly in the player.
If you are attending the market with your own sign language interpreter, you may request a complimentary accreditation for them as your accompanying person through our accreditation department.
Are films and series in Market Screenings available with subtitles and/or closed captions?
We provide English subtitles for all titles shown in Market Screenings, except when their original language is already English. Sadly, we do not offer closed captions yet, but we strive to provide them in future editions.
Awareness Team
During and shortly after the Berlinale, additional Awareness Teams are available to offer preliminary advice to any visitors or employees who observe, experience or are affected by discrimination in connection with the festival.
The Awareness Team can be contacted in person at the Berlinale Service Center:
Thursday, February 12 - Saturday, February 21, 2026
from 12pm (noon) to 5pm
by emailing or by phoning +49 30 2099 556 556
Thursday, February 12 - Saturday, February 21, 2026
from 5pm to 10pm
Sunday, February 22 and Monday, February 23, 2026
from 12pm (noon) to 7pm
The Awareness Team will be present at selected events during the Berlinale. The team can be identified by their pink lanyards.
What is Early Boarding and which venues provide Early Boarding?
Early Boarding is reserved for people who need assistance entering our cinemas. This early entrance before the main opening of screenings is set up for people with disabilities and other needs. All EFM Screening Facilities provide Early Boarding. Please contact our staff directly to enter the cinema before the screening starts.
EFM visitors with specific questions regarding Gropius Bau please contact
Are there any venues that lack All Gender Toilets? If so, which ones?
All EFM Main Locations and all Screening Facilities have All Gender Toilets.
Is there accessible transportation between venues?
We provide a dedicated vehicle for wheelchair users. This year, the accessibility vehicle operates as an additional EFM shuttle service and must be ordered in advance. To request a ride, please inform a colleague at the Accessibility Counter at the south entrance of the Gropius Bau or any regular Info Counter. Alternatively, you can call +49 30 25920 692 to request a wheelchair-accessible shuttle directly.Please allow a short waiting time until the shuttle arrives.
According to the opening hours of the European Film Market (EFM), from Thursday, February 12, to and including Wednesday, February 18, 2026, from 9 AM to 8 PM.
Can I bring my kids or my nanny to the EFM?
The European Film Market wishes to enable the greater participation of parents at the event, which is why Market Badge holders and festival attendees with a professional accreditation will again have the opportunity to apply for the Kids Package. The package includes the Berlinale Kindergarten (open to kids from 6 months to 12 years), as well as access to the EFM locations Gropius Bau, Marriott Hotel and Documentation Centre for Displacement, Expulsion, Reconciliation for children and their caregivers.
Please consult the accreditation site for more information.
Do you provide support personnel for people with learning or reading difficulties?
Unfortunately, we cannot offer an escort or communication service for visitors with learning and reading difficulties or for blind, deaf and hard of hearing visitors. Of course, if you have any questions or suggestions, our accessibility team will be happy to help at the info desks or via .
Is it allowed to bring service dogs to the EFM?
Registered service dogs are permitted at nearly all Berlinale venues. Please notify us that you will be accompanied by a service dog by emailing and have the relevant proof ready to present upon entry.
Why are your websites and/or publications not fully accessible?
Becoming 100% accessible to all audiences is a process that takes considerable time, research and expertise. Our teams are working towards this goal in consultation with experts and will keep you updated on the process on this site. Thanks for your patience and understanding.