FAQS
How do I access the EFM?
To visit our exhibitor venues (Gropius Bau & Marriott Hotel), the EFM Conference Programme, DocSalon & Archive Market (Documentation Centre for Displacement, Expulsion, Reconciliation) and Berlinale Series Market as well as Market Screenings (CinemaxX), benefit from our online features like the Screening Schedule, EFM Participants Guide and the EFM Conference Programme you must be registered with a Market Badge. Find all info on prices and benefits here.
Companies may also register as exhibitors. Please contact for pricing and options.
How do I keep up to date with EFM news?
You can subscribe to our Infoletter, where we announce relevant information and programme highlights to watch out for.
When will the programme for the coming EFM edition be announced?
The Screening Schedule will be launched in the beginning of February and lists all titles of the upcoming edition. Films and screening dates are constantly being updated up until and during the market.
The Event Schedule will be published by early February. All Berlinale Industry Events and Associated Events will be added and updated continuously.
If you want to stay tuned on programme highlights and receive special announcements, please subscribe to our newsletter.
How do I communicate with fellow attendees at the EFM?
The EFM does not offer an inbuilt communication platform. We do, however provide an extensive overview on all attendees which can be filtered for numerous data. Our Participants Guide provides the necessary details to get in touch with people directly via email or phone.
What does the EFM Code of Conduct contain?
You can find our Code of Conduct and information about our Awareness Team here.
Do I need to re-register?
Yes, all customers will need to re-register with a new account, when signing up for the next Festival and/or EFM edition. The account you set up in the new environment will remain active for future editions until you delete it.
How has the layout changed?
The layout is now more streamlined: the previous login box has been replaced by a “Login” button with an icon located in the top right corner.
Is the “Keep me logged in” option still available?
No, with the new system, logging in or out once will automatically log you into or out of all three portals. This means if you log in on the Berlinale site, you’ll be automatically logged into the EFM and Talents sites as well, and vice versa.
Why do I see “All My EFM Services” instead of “All My Services”?
The name has been updated to focus specifically on EFM services, making navigation easier. You can only access EFM specific services via efm-berlinale.de, all other account settings are managed via the global "My Account".
Are all my previous services still available?
Yes, film and series submissions and all other EFM services remain unchanged. Only the menu label has been updated.
Where can I update my personal details?
Personal information such as name, email, and password can now only be updated via the global "My Account" page.
Can I access all Berlinale and/or EFM services with a single account?
Yes, you now have one unified account that works across all three portals (Berlinale, EFM, Talents).
How do I apply for an EFM accreditation?
For a detailed guide see: Accreditation procedure.
What do I do if I've forgotten my user name?
If you have forgotten your user name, please contact the Berlinale Web Support team at
How can I pay for my accreditation?
You can only pay online for your accreditation more information can be found here.
Can I also pay the accreditation fee when I pick up my badge at the counter?
Payment at the accreditation counter is not possible. The Festival/EFM Accreditation must be paid online in advance by January 23.
Will I receive an invoice?
After completing your payment, you will receive an invoice by e-mail. You can also download this invoice at any time via the “My Accreditation” button in “My Account”. Before making your payment, you will have the opportunity to edit the billing address. Please note that it will not be possible to make any changes to the billing address after payment.
How can I cancel my accreditation?
A Market Badge or combined Festival Accreditation and Market Badge that has/have already been paid for cannot be cancelled completely. However, it/they can be converted into an Online Market Badge until January 31. The cost of the Online Market Badge will be offset against the fee already paid for the Market Badge. In such cases, the fee for the Online Market Badge will be the price applicable at the time that the Market Badge was requested.
It is not possible to cancel an Online Market Badge once it has been paid for.
Can I ask someone else to pick up my accreditation badge?
Accreditations and EFM badges can be picked up by someone else, but only upon presentation of a signed letter of authorisation. You will find more detailed information about this on the collection note that will be emailed to you one week before the start of the festival.
What do I do if I have lost my accreditation badge?
Please immediately report the loss of your badge to the office that issued your accreditation. The reissuing of your badge will cost €30 and may take up to 24 hours.
I am an invited guest of the Berlinale/member of a film crew. How can I gain access to the EFM?
Access to the exhibitors within the EFM locations (Gropius Bau, Marriott Hotel, Documentation Centre for Displacement, Expulsion, Reconciliation) is restricted. To gain unrestricted access to the EFM venues, Market Screenings and the EFM online features, please order a Market Badge.
What is the Berlinale doing to protect my data?
Participants who require a visa to enter Germany can tick the “Visa Required” box at the beginning of the application form and enter all necessary information. As soon as your accreditation application is accepted, you can download an official “Confirmation of Accreditation” certificate from the "Edit Participation Data” page of your account. Starting from December, the Berlinale will inform the relevant German embassy or consulate of your festival participation to facilitate your visa application.
Does the Berlinale/EFM provide any support for visa applications?
Participants who require a visa to enter Germany can click the “Visa Required” box at the beginning of the application form and enter all necessary information. As soon as your accreditation application is accepted, you can download an official “Confirmation of Accreditation” certificate from the "Edit Participation Data” page of your account. Starting from December, the Berlinale will inform the relevant German embassy or consulate of your festival participation to facilitate your visa application.
Embassies and consulates have specific deadlines for making appointments and for visa processing. Please book an appointment as early as possible with the relevant German embassy / consulate (or via an external service provider). Please check their websites to find out which documents are required for a Schengen visa and submit them together with the Berlinale’s official “Confirmation of Accreditation”. A valid passport is required in all cases.
How long does it take to receive a confirmation of my accreditation application?
Applications are processed as quickly as possible in the order in which we receive them. Processing can take up to two weeks, especially for accreditations received just before one of the deadlines. As soon as your application has been processed, you will receive an e-mail from the accreditation office. If you applied for an accreditation more than two weeks ago and have not yet received an e-mail, please contact the accreditation office.
The accreditation office has not yet processed my application and the Early Bear or Regular rate period is shortly due to expire. Will I have to pay the higher amount?
The date on which the accreditation application is submitted determines the amount to be paid. Please note, however, that payment of the Early Bear or Regular rate must be made by January 23 at the latest since this is when the favourable rate expires.
How do I know if I have been granted the Buyers status?
From mid-January onward, you will be able to see in the EFM Participants Guide who was granted a Buyers status. The Buyers status is not for sale but will be granted in limited number by the EFM. You are considered if you order a (Online) Market Badge and select "Acquisitions (…)" as your "Field of Activity" on the application form.
Can I buy a Day Pass on site?
Yes, you can purchase a Day Pass with access to EFM stands and offices at Gropius Bau & Marriott Hotel (subject to capacity; buyers and exhibitors have priority). Find all prices and guidelines here.
Please note that the EFM Day Pass is subject to availability and is only valid on the day of purchase.
I am an exhibitor at the EFM. Do I also need to submit an application for accreditation?
Yes. EFM exhibitors must also complete the accreditation process and submit an application.
As an exhibitor, do I require a Market Badge?
Yes. For more information, please contact directly.
How do I get access to the EFM online features?
After you have paid for your Market Badge or Online Market Badge you will gain access to the EFM online features as they are released. To access those features, please log in to to your account.
What are the exhibiting options of the EFM?
For this year's edition of the EFM, we are offering on-site presences for sales agencies, institutions and regional funds - for individuals or combined under an umbrella.
As an official exhibitor, your company will have the advantage of exclusive benefits, such as the exhibitor status, the Virtual Stand to promote your EFM screenings & events and company’s content, the possibility of reduced screening fees and a selected number of included Market Badges with Festival Accreditation as well as the overall EFM service.
For more detailed information please check Stands & Offices.
How do I edit my Virtual Stand?
You will be notified once the Virtual Stands are published and ready to edit.
Log into your personal EFM account on our website.
Click on the link to edit your Virtual Stand in the user menu.
Logo: upload your company logo (min. image size: W 162 x H 33px, max. image size: W 324 x H 66px, file format jpg, png or gif, max. file size: 150 KB)
Featured Images (header of the page): Upload your artwork to promote your important content and link each one to an URL of your choice (up to 3 images, jpg, max image size: W 1790 x H 600 px; max. file size: 1 MB)
Company Description: You can edit your description on the page.
Social Media Icons: link to your own social media channels (Youtube, Facebook, Instagram, X).
Screenings: This information is automatically provided as per your screening bookings and links to your market screenings in the EFM Screening Schedule.
Each film can only be connected to one Virtual Stand.
Trailer: For your market screening trailers to appear at your Virtual Stand, you will need to upload them via your My EFM Services.
1. Log in to your Account
2. Go to “Film & Trailer Upload” (menu on the right side)
3. Click on “Submitted Film Entries”
4. Click on “Please upload a file (Trailer)” in order to start the upload
for any technical issues please contact: efm-techsupport@berlinale.de
Events: This information is automatically provided as per your event bookings and links to your events in the EFM Event Schedule.
Line-Up & Highlights: Upload your artwork and link each one to an URL of your choice (min. image size: W 135 x H 190px, max. image size: W 270 x H 380px, file format jpg, max. file size 250 KB). Please consider the correct order before uploading the files.
Contacts: This information is provided automatically. It contains confirmed market badge holders registered under your company. Other persons may not be listed.
For assistance or questions about your virtual stand, please contact Frika Plank at .
Who can edit the Virtual Stand?
Virtual Stands can only be edited by stand coordinators.
Do my colleagues need a Market Badge in order to be listed under a Virtual Stand?
Yes, only people with a Market Badge may appear in the Participants Guide as well as on the Company Profile Page.
Can I embed the link of my Virtual Stand somewhere else?
Yes, you may embed the link to your Virtual Stand anywhere you like (your own homepage, artwork, etc.). The link will be available when the Virtual Stands are published in early February.
Please note that only accredited professionals with an (Online) Market Badge are able to view your Virtual Stands.
Will sections appear in my Virtual Stand that I haven’t filled in?
The sections that do not apply to you, e.g. because you have not booked any market screenings, will not appear on your Virtual Stand.
Can I still edit my Virtual Stand during the EFM?
Yes, at any time. You may change or adapt content according to your wishes.
Where are the Market Screenings listed?
All Market Screenings (both On-Site and online) are listed within our EFM Screening Schedule. On-site Market Screenings are marked with the map marker icon. Online Market Screenings are marked with the screen icon.
The Screening Schedule will be available as of early February.
Who can attend the on-site Market Screenings?
To attend on-site market screenings a Market Badge is required. Please note that the right holders are entitled to restrict access to their screenings and will also be provided a list of attendees after the screening.
Who can attend the online Market Screenings?
To watch online Market Screenings a Market Badge or an Online Market Badge is required. Please note that the right holders are entitled to restrict access to their screenings.
How to access On-Site Screenings?
To access EFM on-site screenings attendants must show their Market Badge to the staff at the entrance of the venue. Tickets will not be employed.
How to access online screenings?
To access online Market Screenings you must be logged in to your account. The player for the online screening is embedded within the film detail page.
Why isn't it possible for me to watch certain on-site Market Screenings?
At the discretion of the rights holder, access to on-site Market Screenings may be limited to selected groups of EFM participants.
Why isn't it possible for me to join a certain online screening?
At the discretion of the rights holder, access to online screenings may be limited to selected groups of EFM participants.
If I am late, can I still enter an on-site Market Screening?
Yes. Please note that in order to access a screening attendants must show their Market Badge to the staff at the entrance of the venue.
If I am late, can I still enter the online screening room?
Each online Market Screening is available within 120 minutes after its scheduled starting time. Within this time frame, the film starts from the beginning regardless of the time you join.
Do I have to convert the times of the Online Market Screenings to my time zone?
No, all Online Market Screenings are scheduled in global time so the local time of the viewer matters. All market participants have to determine their time zone during the registration process.
How does the EFM protect my footage?
The EFM provides a secure and reliable online screening service. All screeners are protected by a multi-DRM encryption and are additionally watermarked with the EFM logo burned into the picture. If you need further information, please contact
What is the Participants Guide?
The Participants Guide conveniently lists all industry attendees and lets you filter for relevant participants, buyers, exhibitors, producers etc.
By accessing the EFM Participants Guide, badge holders will have the opportunity to network with other market participants from around the world. Easily set up meetings with your peers or explore the participants’ slates as well as company portfolios online.
Can I change my name / job title / picture etc. published in the Participants Guide?
If you need to change your name please enter those changes within your personal My Account.
Please contact with any additional information you wish to change and if the edits do not appear in the EFM Participants Guide.
If you want to update your picture, please make sure to send us a sharp portrait headshot with a good visual quality and a minimum of 400 pixels in height and 350 pixels in width.
What is the EFM Industry Programme?
The EFM Industry Programme is a curated series of talks, presentations, showcases, networking formats and professional activities offered during the European Film Market. It brings together industry experts across all sectors to discuss current trends, market developments, and future-facing topics.
Where can I find the full programme?
All events and sessions are listed on the EFM website under Industry Programme. The programme is updated continuously in the lead-up to the EFM.
Do I need a market badge to attend Industry Programme events?
Most Industry Programme events require a valid EFM Market Badge. Selected events may be open to Berlinale badge holders or online viewers if specified. Access details are indicated for each event.
Are the sessions recorded or available online?
Some sessions are recorded and made available on the EFM Event Schedule after the market. Availability depends on rights and speaker permissions.
What happened to the former “Industry Sessions”?
The former Industry Sessions microsite and label have been discontinued. All formats are now unified under the Industry Programme. Selected session types continue within the category Conference Programme.
How can I attend a showcase or pitching event?
Attendance varies by format. Some showcases are open to all accredited guests, while others require pre-registration or an invitation due to limited capacity. Details are provided on each event page.
Can I submit a project to a pitching or Work-in-Progress event?
Submission options depend on the specific programme. Each strand (e.g. Spotlight On, Animation Days) has its own guidelines published on the EFM website.
Who curates the Industry Programme?
The programme is curated by the EFM team in collaboration with international partners, guest curators, and thematic experts.
Will there be networking opportunities?
Yes. The Industry Programme includes a variety of networking formats—both open and curated—designed to help participants connect with industry professionals and expand their networks.
In which languages are the sessions held?
All sessions are conducted in English, unless otherwise noted.
How do I stay updated about programme changes?
You can stay informed through:
- the EFM website
- the EFM newsletter
- social media updates
- the EFM Event Schedule published by the end of January and updated up and during the market
Where do I find more detailed information on Berlinale Series Market?
You can find all FAQ regarding Berlinale Series Market on this website.
I have technical problems delivering/uploading my film(s) or questions regarding technical specifications of my film(s), what can I do?
For any technical problems or questions regarding films and film delivery/upload, please check our Screening Guide and Technical Guidelines or contact our Film Office: Tel: +49 30 259 20 833 and/or EFM Tech-Support: Tel: +49 30 259 20 833
Are there any venues (screenings, receptions) that are not wheelchair accessible?
All screening facilities of the EFM are wheelchair accessible with the exception of the Cinemobile and CinemaxX 2.
Please find the overview on all cinemas and studios here.
All of EFM venues are wheelchair accessible except of the former producers hub on the second floor that will be used again for similar purposes. The Gropius Bau will be modernised as of 2025 and it is planned to make the Producers & Projects Hub on the 2nd floor accessible at that time. We have also looked into the possibility of installing a temporary wheelchair lift on one side of the stairs, but unfortunately, for various technical reasons, this does not seem to be possible. As such, unfortunately this issue remains.
For all other venues whose infrastructure was not originally designed to be accessible, we will have ramps on site to make them wheelchair accessible.
For Berlinale tickets the Berlinale Inclusion Desk takes care of bookings for handicap admission.They also have an email address: which you can contact in this regard.
Please visit our Accessibility website for more detailed information.
Contacts
Websupport:
e-mail:
tel. +49 30 259 20 800
Accreditation:
e-mail:
tel. +49 30 259 20 198
Participants Guide:
e-mail:
tel. +49 30 259 20 198
Participants Guide (stand holders/exhibitors & screenings):
e-mail:
tel. +49 30 259 20 469
Exhibtors / Company Profile Page:
e-mail:
EFM Industry Programme:
e-mail:
Film Office (for technical issues):
e-mail:
tel. +49 30 259 20 833
EFM Market Screenings:
for questions regarding content/ screening schedule/ programming/ booking
e-mail:
for technical issues
e-mail:
tel. +49 30 259 20 833
Berlinale Series Market:
e-mail:
Berlinale Co-Production Market:
e-mail:
tel. +49 30 259 20 517